The Privacy Policy sets out how Rivaz Threads and Co. uses and protects user information when you provide your information to the website.
The Privacy Policy constitutes a complete legal binding contract between Rivaz Threads and Co. and the user of the website. The terms of the privacy policy will be applicable and effective upon your acceptance of the same and shall govern the relationship between the user and Rivaz Threads and Co.
We at Rivaz Threads and Co. are committed to protect the user information. All identifiable data shall be collected by Rivaz Threads and Co. in accordance with this policy. Rivaz Threads and co. may change this policy from time to time, the user should check this page periodically to be informed about these changes. Your continued use of the website and services of Rivaz Threads and Co. implies that you have read, understood and agreed to the terms and conditions of the policy and implies of your acceptance to any changes in the Privacy Policy. Your continued use of the website implies to your consent to our collection and use of information.
We collect device information using the following techniques :-
“Cookies”, are data files that are placed on your device and often includes an anonymous unique identifier.
Log files track actions occurring on the site and collect data including your IP address, browser type, internet service provider, referring/exit pages and date/time stamps.
Web beacons, tags and pixels are electronic files used to record information about how you use the website.
During your use of the website, we may collect following information categories :-
Name
Contact information including email address, phone number, billing address and shipping address.
Demographic information such as gender and age
Any information, including images, uploaded/posted by you on our website or on any third-party social media platform used by or associated with Rivaz Threads and Co.
Your third-party account credentials (for example, your log-in credential for Facebook, through which you may choose to log in to the website).
Payment information, as required for the purpose of availing the services of Rivaz threads and co. by a user.
Body size and measurement appropriate for determining the size of clothing.
Any other information considered necessary by Rivaz Threads and Co. considered necessary in the sole discretion of services agreed.
What do we use this information for?
Rivaz Threads and Co. may use your information for the following purposes :-
Ensuring Correct Size: At Rivaz Threads and Co., we strive to ensure that the product you order fits you perfectly. We guide users in selecting the appropriate size based on their body measurements
Delivery: To ensure your order reaches the correct destination, Rivaz Threads and Co. will share your contact information with delivery personnel, whether by courier or other services.
Service Improvement: Your information may be used by Rivaz Threads and Co. to enhance our services, innovate new products, and customize offerings to suit your preferences.
Feedback and Preferences: We may contact you via email, phone, or mail for feedback and market research purposes. Rivaz Threads and Co. may analyze user preferences through data analytics to improve our services. You can opt out of receiving feedback-related emails.
Payment: Your financial information, such as credit card, debit card, bank account, or medical insurance details, may be used to complete payment transactions between you and Rivaz Threads and Co.
Marketing new offerings: We may periodically send promotional emails or alerts about new products, special offers, or other relevant information, using the email address you provided. You can opt out of marketing communications.
Advertising: We may use anonymized data, ensuring you cannot be personally identified, and share this with our partners. For instance, advertisers may select the audience for their ads based on demographic data we provide in a non-personally identifiable format.
Research and Development: Your information may be used for retail research and development, including with other entities conducting research under similar terms to this policy
User Obligation
You are required to provide accurate and truthful information to Rivaz Threads and Co. for the purpose of utilizing our services and ensuring your best interests. You bear full responsibility for any loss or harm resulting from the submission of false, inaccurate, or misleading information.
Rivaz Threads and Co. reserves the right to refuse services if you fail to provide information deemed necessary, at its sole discretion, to meet the standards required for the provision of such services.
While you may choose not to provide us with any or all of the requested information, this may result in your inability to register with us or utilize some or all of our features. To opt out of receiving promotional emails, you may contact us at support@rivazthreadsandco.com. Please allow up to ten days for your request to be processed. Note that opting out of marketing communications will not affect our ability to send you transactional emails and SMS messages regarding your purchases.
It is your responsibility to safeguard your account and personal information by selecting a secure password (or other security measures) and preventing unauthorized access. Be sure to sign off after accessing your account on this Website, particularly when using a shared computer or device.
Third Party Sharing
Rivaz Threads and Co. does not share or disclose your identifiable or sensitive information collected during the provision of services through the Website for any financial consideration.
We may share non-identifiable and non-sensitive information on an anonymized basis with our partners and affiliates, in accordance with written agreements that include safeguards similar to those outlined in this Policy. However, Rivaz Threads and Co. is not responsible for any breach of these requirements by such partners or affiliates.
We share your information with delivery and courier services such as DTDC, Delhivery, or other third parties, solely for the purpose of providing delivery services offered by Rivaz Threads and Co., whether through our Website, Instagram, or other platforms, in order to ensure the highest quality of service.
We also share your information with event organizers and other third parties involved in fulfilling purchase obligations. These organizers or third parties may use the information in accordance with their own privacy policies.
We may disclose information in response to a court order, subpoena, or a request from a government agency or investigative body. Additionally, we may share information with our legal representatives in connection with any dispute related to the use of this Website or our business. Information may also be shared when investigating potential fraud.
In the event we sell our business, we may share information with any successor entity that acquires all or part of Rivaz Threads and Co.
Except as described in this policy, we will not share your identifiable or sensitive information without your prior consent.
Cookies Policy
Rivaz Threads and Co. uses cookies to enhance the experience of visitors to our websites. This Cookie Policy explains what cookies are and how we use them. If you prefer not to receive cookies while browsing our website, you can adjust your browser and/or mobile device settings to notify you when cookies are being received, or you can choose to restrict or block cookies altogether
Cookies are small files, consisting of a string of letters and numbers, placed on your computer by web servers. They allow the website owner to distinguish you from other users. Cookies cannot be executed as code, used to deliver viruses, or enable access to your hard drive. Even if we store cookies on your device, we cannot read any information stored there. The data generated by cookies on Rivaz Threads and Co. websites may be used for various purposes, including:
Strictly Necessary: These cookies are essential for enabling you to navigate the website and use its features
Performance: These cookies collect information on how visitors use the website, such as the most frequently visited pages or error messages received. This helps improve the website's functionality in future versions.
Functionality: These cookies remember your preferences, such as username, language, or region, providing a more personalized experience.
Advertising: These cookies deliver content that is more relevant to your interests. While we do not permit third-party advertising on our website, we cannot control ads displayed by your internet service provider while you browse the web
For more information on managing cookies, you can refer to your browser's Help function, your mobile device's settings, or visit www.aboutcookies.org for detailed guidance on managing cookies in popular browsers. Please note, some parts of our website may not function properly if cookies are disabled.
Data Retention
When you place an order through our website, we will maintain your Order information for our records unless and until you ask us to delete your information
Changes
We may update this privacy policy from time to time in order to reflect, for changes to our practices or for other operational, legal or regulatory reasons.
Contact Us
For more information about our privacy policies, if you have questions or if you would like to make a complaint, kindly contact us by emailing to us at support@rivazthreadsandco.com
